Reference

Terms That Govern Your x8d Account

These terms apply to every account opened on x8d and cover how you use the platform, make deposits via bKash, Nagad or Rocket, and access the lobby.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessEnglish terms apply
x8d Terms That Govern Your x8d Account
TERMS QUERIES

Reach Us About Your Account Terms

If something in these terms is unclear or you have a question about how a rule applies to your account, our support team can walk you through it. We handle terms and account queries in English and respond through the channels below. Response times vary, but we aim to reply to account-related questions within one business day.

Live Chat Open the chat widget inside your account for real-time help on terms questions, wallet queries, or account access issues.
Email Support Send detailed terms or account questions to our support address. Include your registered mobile number to speed up the response.
Help Centre Our help centre has written explanations of key account rules, payment conditions, and eligibility requirements you can read at any time.
ACCOUNT SECURITY

How We Protect and Manage Your Account

x8d applies standard account security practices to keep your login and wallet activity safe. Your account password and OTP codes are never shared with our support team — if anyone asks for them, refuse and report it. We retain account data for as long as your account is active and for the period required after closure. To request a copy of your data or ask us to close your account, contact support through live chat or email with your registered mobile number as verification.

OTP Verification

Every login and withdrawal triggers an OTP to your registered mobile number. This step cannot be skipped and is the primary check on account access.

Wallet Binding

Your bKash, Nagad or Rocket number is bound to your account on first use. Changes to that number require identity verification through our support team.

Data Retention

We keep account records for the period required by applicable rules. After account closure, data is retained only as long as legally necessary, then deleted.

Change Requests

To update account details, correct registered information, or request data deletion, contact support by live chat or email with your account mobile number ready.

Common Questions About x8d Terms

These questions come up most often when accounts are opened or when terms are updated. If your question is not here, live chat is the fastest way to get a direct answer.

These terms apply to anyone who opens an account on x8d. Access depends on your local law and whether your region is currently supported by the platform.

We may update terms when services change. We will notify you where possible, but continued account use after an update means you accept the new version.

bKash, Nagad and Rocket are the local payment methods covered. Each is also subject to its own network conditions alongside x8d account rules.

Contact support via live chat or email with your registered mobile number. We will process the request and confirm the outcome in writing.

Any remaining balance is returned to the bKash, Nagad or Rocket account on file, subject to identity verification and the standard withdrawal process.

No. These terms sit alongside your local consumer rights, not above them. Eligibility and access depend on local law in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.